CUSTOMER SERVICE REPRESENTATIV
PORTLAND - NE, OR
Respond to customer inquiries and requests in a timely manner.
Process orders, quotes and complaints accordingly.
Set up new customer accounts and maintain existing accounts. Accounts should have the most up to date information regarding logistics, pricing and contacts.
Communicate and coordinate with internal departments.
Organize workflow to meet customer timeframes.
Communicate with customers via e-mail, phone, in house or on site visits.
Maintain up to date customer files.
Other duties as assigned.
Must be able to understand and deliver basic commands in English
Must have basic math skills, use a calculator and read a tape measure
Must be able to work cohesively in a team environment
Good written and verbal communciation skills
Ability to use computer programs and software such as MS Office and Dynamics operating system.
Attention to detail and accuracy.