HOUSEKEEPER

PORTLAND - NE, OR

Posted: 09/29/2020 Industry: PRODUCTION Job Number: 32953 Pay Rate: $13.75

Job Description

JOB SUMMARY
Responsible for the routine cleaning of hotel rooms, including stripping and making beds, cleaning showers, sinks, and toilets, and vacuuming and dusting. Replenish guest room supplies, transport trash and waste to disposal area, and assist with hotel laundry. Deliver World Class Customer Experiences to all hotel guests when approached for information or directions. Other duties may be assigned by supervisors and management.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES
Responsible for the routine cleaning of hotel rooms, including stripping and making beds, cleaning showers, sinks, and toilets, and vacuuming and dusting.
. Follow housekeeping control sheet to ensure completion of all duties.
. Maintain average room time goal of 25 minutes for check out and 15 minutes for stay over rooms.
. Follow safety protocol when servicing guest rooms.
. Any deficiencies in room that need repair or attention must be addressed with supervisor.
Replenish guest room supplies, transport trash and waste to disposal area, and assist with hotel laundry.
. In addition to these duties, housekeeper is responsible for fully restocking cart daily.
. Routine in-depth cleaning projects may also be assigned by supervisor.
Deliver World Class Customer Experiences to all hotel guests when approached for information or directions.
. Offer to personally escort a guest if practical.

QUALIFICATIONS AND EXPERIENCE
. Prior housekeeping experience strongly preferred.
. High School Diploma or GED preferred.
. Must have outstanding customer service and communication skills, including reading, writing, listening, and speaking.
. Knowledge of cleaning materials and proper handling is helpful.
. Strong command of the English language is required, command of Spanish language is desirable.
. Flexibility in scheduling is highly preferred.

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cwilkerson

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