Posted: 02/23/2023 Industry: INDUSTRIAL Job Number: 44744 Pay Rate: $20.00

Job Description

I. Job Summary
Under close supervision, following specific instructions, provides quality service in a timely and accurate manner on tools, while maintaining safety standards at all times.

II. Essential Job Duties
To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Embraces and promotes brand values while delivering customer care principals.
Assists in maintaining appearance of facility in professional, clean, and organized manner, consistent with brand image, on a daily basis.
Read and understand repair procedures contained within Service Information. Maintain work area in a clean, safe, and orderly condition.
Ability to create, edit, and complete repair and sales invoices in the computer.
Prepare tools and part orders for shipment as required.
Ability to assist in managing parts inventory accurately. Assist in physical inventory.
Performs other duties as assigned by management.

III. Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities
that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without

IV. Skills Required
Entry level position requiring electro/mechanical aptitude.
Proficient in basic computer skills.
Good customer service skills and established rapport with customers.
Good knowledge of power tools and applications.
Notify customers of repair estimates, completed repairs, and orders ready for pick up.
Ability to follow instructions and follow through of those instructions.
Ability to manage time to complete the assigned work.
Ability to communicate effectively with peers and management.
Must possess a positive attitude and the ability to adapt to changes in workload requirements.
Self starter, detail oriented and able to perform tasks with minimal supervision.
Must be able to multi ]task on a daily basis.
Ability to diagnose basic tool problems and repair small portable, non ]complex tools.
Understands and utilizes all test equipment.
Ability to work in a fast pace environment.

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